Caroline Kealey

"Making Change Communications Work "

This session introduces proven best practices for communicators to craft effective communications strategies in support of change management initiatives. Grounded in the latest research in change management, this workshop will illustrate how communications can become the "drumbeat" of change. Through tools, worksheets and case studies, participants will learn practical skills and techniques for shaping communications approaches and messages in a range of change and transformation contexts. The focus is on moving beyond information dissemination and shifting toward communication models that create shared meaning.

Learning Outcomes:

  • Explore the unique characteristics of change communication
  • Introduce a Change Communication Planning Tool and learn how to apply it in a variety of applications
  • Identify the classic pitfalls of change communication, and learn how to avoid them
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About Caroline Kealey

Founder, Results Map®

Caroline Kealey is the head and heart of Results Map®.

Caroline is internationally recognized as a leading communications strategist, change facilitator, trainer and author with over 20 years of experience in her field. She is known as a “communicator’s communicator” for her unique insights and first-hand experience into the challenges and potentials of the role.

As Principal and Founder of Results Map®, Caroline has built her practice based on lasting partnerships with her clients. Through deep collaboration and an unparalleled ability to find clarity in complexity, she helps organizations chart a course toward new levels of performance and impact in communications. Her clients include the House of Commons, Universities Canada, Bayer, the Government of Northwest Territories and the United Nations.

She is driven by her unrelenting passion to set communications teams up for success by creating innovative tools, practical knowledge products and game-changing workshops.

Caroline is a pioneer in working at the intersection between strategic communications and change, serving as Director and Lead Instructor of the Professional Development Institute’s Strategic Communications & Change Program at the University of Ottawa. Named an International Association of Business Communicators (IABC) All Star presenter, she has won national and international awards in strategic communications and change, including IABC’s global Best of the Best and Distinguished Service awards.

A graduate of the Wharton School of Business executive program in Leading Organizational Change, Caroline is a Certified Change Management Professional (CMP) and is certified in the Conner Partners’ Strategy Execution methodology. She is fluently bilingual in English and French and holds a B.A. with Highest Honours in Communications and an M.A. in Political Science.

Claim Your Ticket Now (While Seats Remain)Just $99 USD - Only 75 Spots Available