LEAD CHANGE GLOBAL 2020:

MEET YOUR PRESENTERS

Kathy Church and Susan Franzen

"8 Steps to Developing a Sound Route for Change"

Even before the current global psyche was forever challenged and changed by COVID-19, leaders were responding to a constantly accelerating and ever-evolving change cycle. We’ve all learned a lot about how quickly we can execute when needed and how critical planning is – even when execution needs require agile adaptation.

MapMyChangeTM is a resource for helping leaders to find their route – or create new ones. It is structured much like you would structure training for an athletic event, including ways to assess and ensure your organization’s fitness for change.

Based on proven models (Kotter, Prosci, Lewin) and enhanced with neuroscience research and “brain hacks”, the MapMyChangeTM workbook leads you through 8 steps to produce a sound route for leading and managing your change. We start with Evaluate Your Fitness Level and end with advice on how to Create Muscle Memory. This workbook ensures you equip your team to not just complete this route, but to identify and be ready to excel on the next one. Join us to learn more about this soon-to-be-released resource for change leaders, sponsors, and managers.

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About Kathy Church

Owner, Strategic Focus Associates

Kathy Church is the Owner and Prinicipal Consultant with Strategic Focus Associates. Based in Bethesda, MD, she has more than 25 years of experience managing client engagements that are focused on change efforts — strategic planning, organizational design and leadership alignment in large, complex systems. A dependable and trusted adviser for senior leadership teams, her clients benefit most from her participatory approach, resulting in high-performance work systems that align with business strategy and drive employee retention and engagement.
Best known for her ability to quickly establish trust and focused dialogue with clients, Kathy is able to confront tough issues in a very constructive and effective way. She has worked in a number of public and private sector organizations including higher education, healthcare, federal government, financial services, technology, and nonprofit.

About Susan Franzen

Managing Partner, PatternShifts, LLC

Susan Franzen, PatternShifts Managing Partner, is a collaborative, strategic, and visionary leader with a focus on growth, change, and performance improvement. She has over 25 years of experience in leadership and organizational development and utilized a form of IBPS in her role as the liaison for three shared governance entities: 1) the UT System Employee Advisory Council (EAC); 2) and the UT System Administration Staff Council (SC); and 3) the Change Ambassador Network (CAN). See Appendix A for details about these entities.

Susan has served as both an internal and external consultant leading strategic planning, facilitating higher education and business conferences, implementing organizational change initiatives, and authoring and facilitating leadership development programs at all levels within an organization. She holds a Bachelor’s degree in Business Administration from Elmhurst College and a Master’s in the Neuroscience of Leadership from Middlesex University. She holds certificates in coaching, DiSCTM, training and development, evaluation, negotiation, leadership programs, 360-assessment, change management, and as a teleclass leader.