Suzanne York is Founder and Principal Consultant of Humans Optimized, LLC. Her firm specializes in Change Management for Technology Adoption by bringing together advancements in technology with elevated human skills. Their approach cultivates human-to-human and human-to-technology collaboration that allows clients to take advantage of the immense opportunities in the future of work. Suzanne is a Certified Change Management Professional and a seasoned practitioner with more than 20 years of experience driving large-scale change in Fortune 500 companies. Suzanne combines her deep knowledge of change management with her passion for human dynamics to blend the art of science of change management into tangible results. From driving productivity to engaging employees, Suzanne believes that both the soft and the hard stuff matter. Her fascination with human behavior has been amplified by the addition of smarter machines, the changing workforce, and what they mean to the people side of business. She believes that outcomes are optimized when technology skills and savviness are combined with self-awareness, empathy, curiosity and critical thinking. She lives outside Boston, MA with her husband and two children who enjoy time together playing outdoors, creating art, or exploring new places.